Terms of Service

1. Eligibility and Accounts

You must be at least 18 years old and authorized to act for your restaurant or business. You are responsible for keeping account credentials secure and for all activity under your workspace, including activity by invited teammates.

• Provide accurate registration and billing information.
• Keep your login credentials confidential.
• Promptly remove access for former employees or contractors.
• Notify us if you suspect unauthorized access or misuse.

2. What RestaurantMate Provides

RestaurantMate is an operations platform for restaurants. Features may include inventory capture, vendor price comparison, purchasing workflows, reporting, AI-generated recommendations, and integrations with third-party systems. Features may change as the platform evolves.

3. Vendor Data, Ordering, and Integrations

Some RestaurantMate features rely on information from third-party vendors, distributors, point-of-sale providers, and other systems. You are responsible for ensuring you have the right to connect those systems and share that data with us.

• You authorize us to use connected vendor and restaurant data to provide the service.
• You remain responsible for reviewing orders, pricing, substitutions, taxes, and delivery terms before relying on them.
• Vendor availability, prices, and fulfillment remain controlled by the vendor, not by RestaurantMate.
• Third-party integrations may change, fail, or become unavailable without notice.

4. Acceptable Use

You may not use RestaurantMate in any way that is unlawful, deceptive, abusive, or harmful to us, our customers, or third parties.

• Do not reverse engineer, scrape, or probe the service without authorization.
• Do not upload malicious code, infringing content, or false operational data.
• Do not use the platform to spam vendors, impersonate others, or bypass restaurant approval workflows.
• Do not use RestaurantMate to build or train a competing product using our service output or system behavior.

5. Fees, Trials, and Suspension

If you are on a free trial, beta, or promotional pricing arrangement, those terms may end or change according to the offer presented to you. Paid subscriptions, if any, are billed according to your order form or pricing page.

We may suspend or terminate access for non-payment, security concerns, legal compliance, or material violations of these terms. You remain responsible for charges incurred before suspension or termination.

6. Customer Data and Intellectual Property

You retain ownership of the data you submit to RestaurantMate. You grant us a limited license to host, process, transmit, and analyze that data solely to operate, secure, support, and improve the service.

RestaurantMate and its software, interface, branding, and documentation are owned by us and protected by applicable intellectual property laws. These terms do not transfer ownership of our technology to you.

7. Disclaimers

RestaurantMate provides operational tools and recommendations, not legal, accounting, safety, employment, tax, or nutritional advice. Outputs may depend on incomplete or incorrect source data. You are responsible for restaurant decisions, purchasing decisions, pricing decisions, and compliance with laws and vendor agreements.

8. Limitation of Liability

To the maximum extent permitted by law, RestaurantMate will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, business opportunities, goodwill, or data. Our total liability arising out of the service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

9. Changes and Contact

We may update these terms from time to time. Material updates will be reflected by revising the last updated date and, where appropriate, by additional notice. Questions about these terms can be sent to support@restaurantmate.ai.