Privacy Policy

1. Information We Collect

• Account and contact information such as name, email, restaurant name, location, and team membership.
• Operational data such as inventory records, purchasing activity, vendor catalog data, pricing data, and related restaurant workflows.
• Communications you send to us through forms, email, or support requests.
• Technical and usage data such as IP address, browser, device information, approximate location, pages viewed, and feature usage.

2. How We Use Information

• To provide, maintain, and improve RestaurantMate.
• To authenticate users, secure workspaces, and prevent abuse.
• To process workflows such as vendor comparison, ordering support, analytics, and AI-powered recommendations.
• To communicate with you about product updates, account matters, demos, and support.
• To comply with legal obligations and enforce our agreements.

3. AI and Operational Recommendations

RestaurantMate may use restaurant data to generate summaries, suggestions, and operational recommendations. Those outputs are intended to assist your team and should be reviewed by a human before being relied upon for purchasing, pricing, staffing, or other business decisions.

4. Sharing of Information

We do not sell your personal information. We may share information with service providers and subprocessors that help us run the platform, with integration partners you choose to connect, and when required by law or to protect our rights and users.

• Hosting, infrastructure, analytics, email, authentication, and support providers.
• Third-party systems you explicitly connect, such as vendors or POS providers.
• Professional advisers, acquirers, or successors in a merger, financing, or asset sale.

5. Data Retention

We retain information for as long as needed to provide the service, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention may vary based on the type of data, your account status, and system requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No security measure is perfect, and we cannot guarantee absolute security, but we work to protect data against unauthorized access, loss, misuse, or disclosure.

7. Your Choices

• You may update certain account information inside the product.
• You may request deletion or access, subject to legal and operational limits.
• You may opt out of non-essential marketing emails using the unsubscribe link in those messages.
• You can control cookies in your browser settings as described in our Cookie Policy.

8. Children

RestaurantMate is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes and Contact

We may update this Privacy Policy periodically. Questions or requests about privacy can be sent to support@restaurantmate.ai.